TERMS & CONDITIONS

At ORP we make sure that our clients rest assure that returns and other services are made as simple as possible. Our strive in providing the best customer journey along with the vast collection of international award-winning products available on our online platform. If you faced issues with any of your purchases, our goal is making the return or exchange process as easy as possible wherever you are in the world, and this starts with setting the right expectations in having clear and conspicuous Terms & Conditions policy.

We always recommend that you thoroughly read and understand out Terms and Conditions as they are binding on both the Customer and ORP which will help us avoid any misunderstanding in the return and exchange policy. A failure to adhere to these Terms and Conditions may result in the rejection of any refunds, exchanges, repairs, or replacements.

Please note that because of the constant changes, improvements, and developments in our industry, by both government rules for consumer protection, as well as our international brands and finally 3rd party partners, thus, ORP reserves the right to modify, alter or change these Terms & Conditions at any point in time, without prior notice. We recommend that you periodically check this page for future developments.